cd 44 Terms and Conditions

1. Definitions and Introduction

These terms and conditions ("Terms") form a legal agreement between the cd 44 platform and the user. The meanings of specific words used in this document are clarified below.

1.1 Key Definitions

• "Platform" means the cd 44 website, mobile application, and all associated digital services.
• "User" means any active or inactive account holder registered on cd 44.
• "Account" means the personal profile created for each user, where their balance, transaction history, and other information are stored.
• "Balance" means the total of real money and bonus money held in a user's account.
• "Bonus" means promotional funds provided by cd 44 under specific conditions, which require a defined amount of wagering to be completed before withdrawal.
• "Wagering" means the number of times a bonus amount must be bet in order to make it withdrawable.
• "Transaction" means deposits, withdrawals, bets, and any other financial activity.

1.2 Applicability of the Terms

By using any cd 44 service — creating an account, making a deposit, playing games, claiming a bonus, or contacting customer support — the user is considered to have read and accepted these terms. If these terms are not followed, cd 44 reserves the right to suspend or fully stop providing the service.

2. Eligibility to Use the Service

To use cd 44's services, users must meet the following conditions. These eligibility criteria are set for the protection of users.

2.1 Age Requirement

Opening an account and using cd 44's services is strictly for individuals aged 21 years or older. If a user provides a false age when creating an account, cd 44 has the right to cancel that account and all funds held in it.

2.2 Other Eligibility Conditions

• Each person may create only one account. If multiple accounts belonging to the same person are found, all of them will be closed.
• Users must register with accurate and verifiable information. Providing false or incorrect information may result in temporary suspension or permanent closure of the account.
• Creating or managing an account on behalf of someone else is strictly prohibited.
• cd 44 may request identity verification (KYC) documents at any time, and the user must provide them promptly.

3. Account Registration and Security

Creating a secure and verified account on cd 44 is a prerequisite for using the service. Users must provide accurate information during the registration process.

3.1 Information Required at Registration

• Full name (as per national ID card or passport)
• Active mobile number (for OTP verification)
• Valid email address
• Date of birth (to verify age of 21+)
• Preferred username and strong password

3.2 Responsibility for Account Security

It is entirely the user's responsibility to keep their account login details confidential. cd 44 will never ask for a password or OTP by phone or email. If anyone requests such information, it should be treated as an attempted fraud and reported to our customer support immediately.

3.3 Identity Verification (KYC)

cd 44 may request documents to verify a user's identity at any time. This may include a national ID card, passport, driving licence, or other government-issued documents. Withdrawals may be held until verification is complete.

4. Deposit and Withdrawal Policy

cd 44 follows specific policies to keep financial transactions convenient and secure. Users should review these policies before making a transaction.

4.1 Deposit Methods and Limits

cd 44 currently accepts deposits via bKash, Nagad, Rocket, and bank transfer (e.g. Dutch-Bangla Bank, Islami Bank). The minimum deposit amount for any method is ৳100.

4.2 Withdrawal Methods and Limits

bKash, Nagad, Rocket, and bank transfer can also be used for withdrawals. The minimum withdrawal amount is ৳800. The standard processing time for withdrawals is 5 to 30 minutes.

4.3 Transaction Conditions

• Users must only use payment accounts registered in their own name.
• Payment methods registered in a third party's name may not be used.
• If cd 44 has any doubt about a transaction, it reserves the right to hold it until it has been verified.
• Once a deposit has been completed, it cannot be reversed; however, if there is a technical error, you may contact customer support.

5. Bonus and Promotion Terms

cd 44's bonus and promotion offers are provided subject to specific conditions. Failure to follow these conditions may result in the bonus being cancelled.

5.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to ৳5,000. The wagering requirement for this bonus is 25 times the bonus amount. For example: depositing ৳1,000 will earn a ৳1,000 bonus, making the total balance ৳2,000. To make this ৳1,000 bonus withdrawable, a wager of ৳1,000 × 25 = ৳25,000 must be completed.

5.2 Weekly and Other Promotions

• cd 44 Weekly Reload Bonus: 50% of deposit, up to ৳5,000, wagering 20x, minimum deposit ৳100. Once per week.
• Slot Festival Bonus: 75% of deposit, up to ৳8,000, wagering 25x, minimum deposit ৳100. Slot games only, once per day.
• Cricket Win Bonus: 60% of deposit, up to ৳6,000, wagering 18x, minimum deposit ৳100. Cricket or Sports section only, once per week.
• cd 44 Birthday Gift: Up to ৳2,000, wagering 15x. Once per year during the birthday month, for verified account holders.
• Refer a Friend Reward: Up to ৳3,000, wagering 10x. For each new friend who successfully registers and makes a deposit.

5.3 General Bonus Terms

• Bonus funds cannot be withdrawn directly — they become withdrawable only after the required wagering has been completed.
• More than one bonus cannot be active at the same time.
• If misuse of promotional terms is proven, the bonus and any associated winnings will be cancelled.
• cd 44 reserves the right to change or cancel any promotion, but this will not affect wagering already in progress.

6. Rules of Play

cd 44 offers various types of games — slots, live casino, sports betting, and more. While each game has its own rules, certain general principles apply to all games.

6.1 Betting Limits

Each game has a set minimum and maximum bet amount, which is clearly displayed in the game interface. When playing with bonus funds, the defined bet limits may not be exceeded.

6.2 Technical Issues

If a connection is lost or a technical fault occurs during a game session, cd 44 will determine the outcome based on the last saved game state. The data stored on the server shall be considered final.

6.3 Game Results

All game results are determined by each game studio's certified random number generator (RNG). cd 44 does not interfere with game results. Any attempt to influence game results using third-party software will result in permanent account closure.

7. Prohibited Activities

The following activities are strictly prohibited in order to ensure fair and safe use of cd 44's services. Violating these rules will result in account closure and the relevant funds may be forfeited.

• Creating or operating multiple accounts.
• Conducting money laundering or fraudulent transactions in one's own or another person's account.
• Abusing the bonus system (bonus arbitrage, collusion, etc.).
• Playing games using automated software, bots, or scripts.
• Exploiting technical vulnerabilities in the platform.
• Sharing or selling one's account login details with others.
• Impersonating cd 44 staff or contacting others while claiming to be cd 44 staff.
• Engaging in obscene, threatening, or abusive behaviour on the platform or with customer support.

8. Account Closure and Suspension

In certain circumstances, cd 44 may temporarily suspend or permanently close a user's account. These circumstances are described in detail below.

8.1 Closure Initiated by cd 44

• In the event of a breach of any clause of these terms.
• In the event of failure to complete identity verification or provision of fraudulent information.
• In the event of suspicious or unusual transactions.
• If a technical security risk arises.

8.2 Closure Initiated by the User

A user may close their account at any time by contacting customer support. Before closing the account, all wagering requirements must be fulfilled, and any valid balance may be withdrawn.

8.3 Self-Exclusion

Under the responsible gaming policy, users may suspend their own account for a set period. Customer support can explain how to use this option.

9. Limits of Liability

cd 44 aims to provide the highest quality of service; however, service interruptions may occur in certain circumstances. The following clauses have been set out to clarify these matters.

9.1 Technical Issues

If the service is temporarily unavailable due to internet disconnection, server maintenance, or failure of a third-party service, cd 44's liability in that regard is limited. However, a fair resolution will be sought for any bets that were in progress during that period.

9.2 Liability for User Losses

There is a possibility of financial loss in gambling. cd 44 is not responsible for losses arising from a user's personal financial decisions made while using the platform. It is each user's own responsibility to consider their financial means before placing a bet.

10. Privacy & Data Protection

cd 44 makes the protection of users' personal information its highest priority. To learn more about how data is collected, stored, and used, please read our Privacy Policy.

10.1 Principles of Data Use

• User information is used solely for providing services, verifying security, and meeting legal obligations.
• User data is not sold or shared with third parties without the user's consent, except in response to valid requests from law enforcement agencies.
• All transactions are secured by SSL encryption.

10.2 Cookie Policy

cd 44 uses cookies to improve the quality of its platform services. Users can manage cookies from their browser settings, though disabling certain cookies may limit the platform's functionality.

11. Responsible Gambling

cd 44 believes that gambling should be an enjoyable leisure activity — not a means of earning income. We encourage all users to play responsibly.

11.1 Limit-Setting Tools

cd 44 offers users deposit limits, session time limits, and a self-exclusion option. For details on how to use these tools, see our Responsible Gaming Guide.

11.2 21+ Age Restriction

All cd 44 services are for individuals aged 21 and above only. Operating an account on behalf of a minor, or assisting a minor in using the platform, is strictly prohibited.

12. Changes to Terms

cd 44 reserves the right to modify these terms at any time. Continued use of the service after any changes will be considered acceptance of the updated terms.

12.1 Notice of Changes

For significant changes, cd 44 will notify users in advance via their registered email or through a platform notification. Minor changes may take effect without prior notice.

12.2 Latest Version

The latest version of the terms will always be available on this page. The "Last Updated" date at the top of the page indicates when changes were last made. It is advisable to check this page regularly.

13. Contact & Complaints

If you have any questions about these terms or wish to raise a complaint about any matter, please contact the cd 44 customer support team. Our service is available seven days a week, twenty-four hours a day.

13.1 Contact Methods

• Live Chat: 24/7 support in Bengali or English is available through the live chat option on the cd 44 platform.
• Email: [email protected] — detailed complaints and documents can be submitted by email.

13.2 Complaints Process

When submitting a complaint, please include your account details, a description of the issue, and any relevant screenshots (if available). The cd 44 support team will work to resolve the matter as quickly as possible. Answers to common questions may be found in our FAQ section.