For ages 21 and above

cd 44's commitment to responsible gaming

Gaming should be a source of enjoyment, not a source of problems. cd 44 believes every player has the right to play in a safe environment, within their own means. On this page we explain how to set limits, recognise warning signs, and seek support when needed.

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Is gaming turning into a problem?

Online gaming and betting is a form of entertainment for many people. However, in some cases it can get out of control. cd 44 wants every player to play with awareness — both in terms of time and money.

Responsible gaming means deciding for yourself how much time and money you will spend on gaming, and sticking to that decision. If you feel the urge to play is becoming stronger than your own will, that may be the first sign of a problem.

Reading our Terms and Conditions will help you understand how cd 44 maintains a safe gaming environment and what to keep in mind when managing your account.

Problem gambling is not a sign of weakness; it is a behavioural issue that can affect anyone. With timely support, it is possible to overcome it.

cd 44's commitment

Not providing accounts or game access to anyone under 21 years of age.
Providing players with self-exclusion and deposit limit options.
Actively offering support when problematic behaviour is identified.
Keeping player information secure and confidential.
Providing 24/7 live chat and email support in Bengali.
No promotions or advertisements are directed at minors.

Tools to keep yourself in control

cd 44 offers several practical tools to help you manage your gaming experience on your own terms. To use these features, speak with our support team via live chat.

Deposit Limits

Set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set it takes effect immediately, and at least 24 hours must pass before it can be increased.

Session Time Limits

Decide in advance how much time you will spend in each gaming session. When the set time is up, the system will notify you that your session time has ended.

Self-Exclusion

Fully close your account for a set period — from seven days up to long-term. During the exclusion, logging in or betting is not possible.

Bet Limits

Set a maximum amount you will place on each bet. This reduces the risk of a sudden large loss and helps keep gaming within the bounds of entertainment.

Activity History

View your betting and gaming history at any time. Seeing how long you played and how much you wagered makes it easier to stay aware of your own behaviour.

Take a Break

A quick break of 24 or 72 hours is available. During this time no betting activity will take place on your account, but the account remains active.

Recognise the warning signs

If any of the signs below apply to you or someone you know, take it seriously.

Chasing losses

Placing more bets trying to win back lost money, and staying stuck in that cycle.

Unable to stick to set limits

Repeatedly going over a pre-decided budget or time limit.

Hiding from family and friends

Keeping your gambling secret from family or close ones, or lying about it.

Impact on daily life

Spending more time gambling at the expense of work, studies, or time with family.

Gambling with borrowed money

Borrowing money from others to keep betting after personal savings are gone.

Discomfort when not playing

Feeling anxious, irritable, or restless when unable to play, and seeking relief only through gambling.

Where to find support

It is not easy to talk about problem gambling, but seeking help is not a sign of weakness. You can get support from any of the sources below.

cd 44 Live Chat Support

cd 44's support team is available 24 hours a day, 7 days a week in Bengali and English. Contact us directly via live chat to enable self-exclusion or for any other concern.

Email Support

In addition to live chat, you can contact cd 44's support team by email. Send any responsible gaming questions or requests by email and you will receive a prompt response.

Family and close ones

Talk openly with a family member or a trusted friend. Their support can be a great help on the path to recovery. Rather than keeping it hidden, let someone you trust know what is going on.

Professional counsellors

Seek help from a mental health professional or behavioural therapist. Mental health centres in Bangladesh can provide trained assistance for this type of issue.

Support groups

Connecting with people who have gone through the same experience can give you strength. Professional counselling centres run group sessions of this kind.

Self-help methods

Keep a gaming diary and write down how long you played and how much you spent each day. Reviewing it at set intervals makes it easier to make changes on your own.

Practical advice for staying safe

Before you start betting or gaming, decide on a budget in your mind — an amount that, if lost, will not have a serious impact on your daily life. Do not go beyond this budget, even if it feels like just a little more.

Set a time limit before you play as well. Set an alarm and stop when time is up. Never think of gaming as a way to earn money — it is entertainment, not an investment.

If you had a losing session before, do not sit down to play again while you are still feeling low. The mindset of chasing losses usually leads to even greater losses.

Read our Privacy Policy to learn how your privacy is protected — it contains full details on how personal information is used.

Remember — money that is lost is truly gone, and there is no guarantee of holding on to money that is won. Every game's outcome is independent.

Keep your family safe

If younger members of your household can access your device, always log out of your cd 44 account. Do not share your password with others.

Turn off auto-fill and saved passwords in your browser so others cannot easily gain access. If you use the Android APK or iOS app, keep it secured with a PIN or fingerprint.

If a family member expresses concern about your gambling, take it seriously. A loved one's concern is often the first external signal of a problem.

Visit our FAQ section for answers to common questions — it covers a lot of information on account management, payments, and security.

Keep things open with your family about gaming — secrecy often plants the seeds of a problem.

Common questions about responsible gaming

Contact cd 44 via live chat or email support and let them know you want to self-exclude. The support team will help you complete the process. During the exclusion period, no betting or deposits will be possible.

Lowering a deposit limit takes effect immediately. However, increasing a limit will only take effect after at least 24 hours. This rule is in place to reduce the chance of making impulsive decisions.

Ask yourself a few simple questions: Am I spending more than my set budget? Do I feel uncomfortable when I'm not playing? Am I hiding my gambling from family? Am I repeatedly trying to win back lost money? If the answer to any of these is "yes", consider seeking support.

No. cd 44 is strictly for those aged 21 and above. Age is verified during account registration. If an attempt to use an account on behalf of a minor is detected, the account will be closed immediately.

When self-exclusion is active, your account balance remains safe. Contact cd 44's support team to process a withdrawal — they will help you complete it.

Contact cd 44 via live chat support for detailed information and guidance. You can also visit the About Us page on our site to learn more about cd 44's policies and values.